Kyler A Tzd

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Verified Reviewer

Cyber bullying

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Nextdoor - Cyber bullying

I am being targeted and cyber bullied on nextdoor. I have contacted the leads in my neighborhood multiple times but they have not done anything.

My posts keep getting taken down for inaccurate flagging. All the comments are constantly being deleted from my posts. Now my account has been disabled. I posted a safety post about a reckless driver and I think he is the one targeting me and using the leads to cyber bully me.

Please help me feel safe using your app. If not I will contact someone else to let people know cyber bullying is okay and aiding and abetting is happening with neighbors bullying other neighbors on your app.

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Cons:
  • Cyber bullying is okay and supported by leads in neighborhoods

Preferred solution: Apology

Anonymous
map-marker Fort Mill, South Carolina

Need to actually speak to someone

There are several businesses that are no longer in business, but continue to show up when I respond to someone else.
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MKathleen S

Not getting help

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Account blocked and getting no help from Help page or anywhere else. No phone support. Seems designed to be most unhelpful.
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Cons:
  • No help

Preferred solution: H-E-L-P

Grace K Dtt

Unreachable, Rip-off services when it comes to advertisment

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Original review Dec 28, 2022
Poor customer service and charges for services not provided. Stay away from advertising with next door. They don't do anything for your small business, except charging your card every month for services they don't provide. Customer service not available when you call them. g No option to cancel your card. I have to call my credit card company to stop the payments.
View full review
Loss:
$279
Cons:
  • Unresponsive
  • Rip off

Preferred solution: Full refund

User's recommendation: Never

1 comment
Shaheen Qhp

I'm here looking around for negative comments about nextdoor (and found plenty!) because 1) they have no support phone numbers, not even for business, and 2) a support person deleted my wife's duplicate business accounts instead of merging them, and now she has to start over with entering a bunch of stuff from scratch (again!) She was getting ready to start advertising on nextdoor, but not after reading all the crap here.

David P Usa

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Verified Reviewer

Redund.

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Nextdoor - Redund.
I'm not understanding why I was charged 310 dollars. I don't understand why I can't even see the ad that created. It makes no sense and I am over this. Please refund the money back to my card and cancel this ad. Trying to get a hold of you guys has been incredibly annoying and almost impossible. No phone number to reach you at or anything. As I said, pls cancel the ad and refund the 310 to my account.
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Loss:
$310

Preferred solution: Full refund

User's recommendation: Def don't recommend. They have no number, no email to contact, and the b.s form they have you try and do to get intouch with these people, dosnt have a send button. So you can't even send them anything.

Zsolt V

Pissed

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This is some nasty business. They charged my credit card and now I have to cancel my credit card because theres no way to cancel my business ad that did yield 0 return. Nobody to even talk to. Darn I am stupid!
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Loss:
$95
Cons:
  • No pros

Preferred solution: Full refund

User's recommendation: Dumb

javier b Pif

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Verified Reviewer

About the payment

I like to cancel my payment for my company Because I didn't the right way so I like to talk with somebody about this problem if you like to call me you can call at 310*-***-****
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Loss:
$93

Preferred solution: Full refund

Denise O Otn

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Verified Reviewer

Want to get reinstated

I didnt realize the rules which I certainly do now and was trying to help my unemployed daughter get a job. I know later what I did wrong and wont ever do it again. I love this site and need it so cause I Denise need a job. Please please Im so sorry. I need to reinstate myself with Nextdoor. Thank u ! Denise Oristian. doridtian050652@***.com
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Pros:
  • Fantastic site

Preferred solution: Apology

User's recommendation: Fantastic site. Join

Crissa Xir
map-marker Fort Bragg, California

Can’t verify account

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Every time I try to post tells me to verify account yet goes no where. No options, nothing. I made a mistake of trying to change neighborhoods but then learned to can tag a neighborhood in a post. But now Im stuck, wont let me do anything!
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User's recommendation: Next door is frustrating

Suzanne M Iku

Neighbor has set up account to harass me. I have a no contact with him.

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My neighbor has set up an account as a means to harass and antagonists me. I have a no contact order between me and her son who ran across my yard after threatening to kill me with her SUV.

I don't believe this woman should be allowed to use Next Door to send me mailings as she has. I am disabled and as such protected by the Americans with Disabilites Act. I spoke with the president of my HOA and what she set up here was not approved .

Please cease sending me any further mailing from her as she is using Next Door as a means to further harass me. Please contact me asap and her son is dangerous.

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Cons:
  • Neighbor used site to harass in disguise as a caring neighbor

Preferred solution: Apology

User's recommendation: Watch out.

Gaylan Jcc

Unsolicited emails designed expressly with multiple headings that you cannot unsubscribe to completely, and no single headquarters to complain to. Evil.

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I have unsubscribed to ~10 of their many departments, and the emails-with a slightly different heading- just keep coming. And no single central number to contact and complain is available. It was spam that popped up unsolicited in my email. Owners have caused unknown irritation in their pursuit of money.
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Preferred solution: Apology

Margo H Dax

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Verified Reviewer

Neighborhood lead abuse of authority

Nextdoor - Neighborhood lead abuse of authority
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Nextdoor - Neighborhood lead abuse of authority - Image 3
Original review Oct 12, 2022
David Davilla, a Lead, PMed myself and 2 or more other women a few nights ago. He used abusive language and veiled threats. In Sonoma County criminal court records he has past of assault and drug use. One of the women lives close to him. We have some screen shots of his abusive language. Permanently block this man.
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Preferred solution: Proof of stopping David Davilla on nextdoor.com

User's recommendation: Permanently block this man.

Jesse B Dok

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Verified Reviewer

Someone used my name after I was hacked & I got kicked out

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I joined Nextdoor using my correct name, Jesse Brownlee and have only used that name. I formed a group Free Speech Politics months ago and everything was fine. Then I received a Nextdoor notification telling me someone else had tried to sign in as me. I changed my number. Now Im locked out for using someone elses name which is not correct. Please help me get back on Nextdoor & help me find out who did this.
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Pros:
  • Communication with others and keeping up to minute info
Cons:
  • Wrongfully accused of using some other name
  • Hacked easily

Preferred solution: Figure out who hacked my account. Jesse Brownlee is my correct name & only one I’ve ever used. When I tried to get on Nextdoor it said I had used someone else’s name and I wasn’t allowed to use Nextdoor. I’m the only moderator in Free Speech Politics.

User's recommendation: I’m waiting on a response from Nextdoor. I called them but repeatedly no one answered

David C Cth

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Verified Reviewer
| map-marker Lake Worth, Florida

Moved to a new area

I have recently moved to a neighboring demographic area and would like to re-join Nextdoor. However when I try to establish a ND account in my new hometown it insists on returning me back to my old demographic area. Can you help?
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Lisa D Chj

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Verified Reviewer

Local "LEADS' DISCRIMINATE AND DELETE ACCOUNT IF THEY KNOW YOU AND DONT LIKE U FOR NO REASON

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Nextdoor - Local LEADS' DISCRIMINATE AND DELETE ACCOUNT IF THEY KNOW YOU AND DONT LIKE U FOR NO...
Nextdoor - Local LEADS' DISCRIMINATE AND DELETE ACCOUNT IF THEY KNOW YOU AND DONT LIKE U... - Image 2

This app is DISGUSTING! they "local admins " happen to be your actual neighbors and I'd they do not like you they will ban you FOR ABSOLUTELY NO REASON AT ALL AND EVEN DELETE YOUR ENTIRE ACCOUNT EVEN THOUGH YOU HAVE BROKEN NO RULES AND WHEN U DISPUTE IT UR SENT STRAIT TO THE VERY PERSON WHO DELETED YOU TO BEGIN WITH INSTEAD OF SOMEONE WHO IS NOT BIASED AGAINST YOU SO EVEN THOUGH U DID NOTHING WRONG AND U TRY TO DISPUTE IT , ITS POINTLESS BECAUSE ITS THE ACTUAL NEIGHBOR WHO DONT LIKE U WHO DELETED YOU THAT UR SENT TO.

WELL I WILL FIND A WAY TO REPORT THE LOCAL LEADS TO WHOEVER IS ABOVE THEM . I BROKE NO RULES AT ALL , I ANNOUNCED I WAS GOING TO BE A NEW GRANDMOTHER AND THAT ME AND MY FAMILY ARE DOING VERY VERY WELL AND THEY DIDNT LIKE THAT SO THEY DELETED MY ACCOUNT PERMANENTLY, NOW I AM GOING ABOVE THEM AND WRITING DIRECTLY TO CORPORATE THROUGH THE MAIL!

WORST APP EVER ANS LOCAL LEADS ARE NOTHING MORE THAN CLOWNS. LET THE CIRCUS BEGIN!

View full review
Loss:
$5000
Cons:
  • No live help
  • Removing events they claimed they did in error
  • Local leads delete account for no reasons

Preferred solution: Let the company propose a solution

User's recommendation: DO NOT USE, DO NOT SIGN UP, DO NOT DOWNLOAD

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