Raul J Arl

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Verified Reviewer

Wondering why I still getting charge if I'm not longer member

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I just canceled services with Nextdoor apps since November and now on still getting charged ,,, very disappointed
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Loss:
$200

Preferred solution: Full refund

Suzanne E Fhl

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Verified Reviewer

Account Suspended

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Look alot of people on here advertise and somehow im an issue. Well good to know im going to hire a lawyer for receiving harassment from your moderators.
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Preferred solution: I want the administration to stop removing my post's and blocking me. I have a disability and they are discouraging someone with a disability.

madi p Niv

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Verified Reviewer

Billed for as that was cancelled

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I had a business account with an ad for $125 a month however in that month I cancelled the ad and delete/deactivated my business account entirely I just now saw on my bank statements I am still being charged for the ad.
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Loss:
$375

Preferred solution: Full refund

Mirella A Xuu

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Verified Reviewer

Technical issues

Hi can someone please call me back iether now or in the morning. I am having issues with tha app. Thanks
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Anonymous
map-marker Myakka City, Florida

False add

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Nextdoor - False add
My property at 1748 Oakford Rd is being advertised on your site without MY permission or the stated realtors permission. Most importantly, this property is NOT FOR SALE! My name is MarthaHudson and I am the sole owner of the property. Please remove ASAP.
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User's recommendation: This app is an example of West Coast social site that seek to alter or control behaviors. Conveniently, they have no venue for two-way discussion for any complai

Karen D Hut

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Verified Reviewer

Urgently need resolution and there is no way. This is a time-sensitive issue. I guess it appears they don't believe their platform has value enough to have some type of urgent help.

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Post for local politics event keeps being removed in one neighborhood but it follows policy to get signatures for petition. Event.
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Preferred solution: Post not to be removed since it follows policies for events

3 comments
Guest

Build your own blog and you post all the petitions you want. It's clear someone doesn't want your junk on the platform.

Guest
reply icon Replying to comment of Guest-2472374

I'd like to NOT see YOUR junk comments on this site! Make your own site and you can spew your puke all day long.

Teague Fqg
reply icon Replying to comment of Guest-2472374

They can mute the topic/poster and not see it. Postings are so people can find the events.

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michelle m Wdo

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Verified Reviewer

Account Suspended Again, no response to appeal.

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Account suspended again due to drama, manipulation, lies and bias in the leads and review team members in Bakersfield, CA.

Several people from the Giving and Receiving for All group have also been suspended and have also filed appeals and complaints to Support, and after almost a week there has been no reply, leaving us all out of contact with many people that we were helping on the website, plus, during the holidays. I will not be returning to using this app. Fix this problem in your leadership before your advertising audience diminishes because of all the BS against the guidelines you are tollerating.

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Preferred solution: Apology

User's recommendation: Do Not Use.

5 comments
Guest

"leaving us all out of contact " Lame.....Whatever happened to keeping in contact the old-fashioned way instead of relying on an app that you DO NOT own? As to you not coming back, I don't think many will care.

Guest
reply icon Replying to comment of Guest-2458800

Agree. I wanna know who all these people are that need help yet they are on Nextdoor.

Guest
reply icon Replying to comment of Guest-2458969

Another case in point.

Guest
reply icon Replying to comment of Guest-2458800

Case in point.

Guest
reply icon Replying to comment of Guest-2458800

There is a group called Santa's Helpers where people could post their Angel Tree wish lists for their families for Christmas. We were also organizing a white elephant gift exchange, and now none of us are able to DM the organizer to talk about an in person meeting to do it.

We can't get in touch any other way since we can't DM to exchange phone numbers. It was all in progress still. People who were not interested in gift exchanges should have minded their own business, and not screenshot members' posts and call them "lame" elsewhere on the site.

That's really immature behavior. We weren't hurting anybody else by being in our own group.

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Leviathan Bng

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Verified Reviewer
| map-marker Marlborough, Massachusetts

Can't log in

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Of course theres still an issue! You want me to sign up for a membership of sorts just for you to reset my password because your stupid system doesnt recognize the captcha! I use my iPhone not a desktop computer, so theres nothing to allow in system settings. I tried following the instructions that is set up for a desktop computer, not an iPhone!
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User's recommendation: Total Waste of time

Sharon W Mul

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Verified Reviewer

REMOVE ME FROM YOUR LIST

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I HAVE REQUESTING TO BE REMOVED FROM NEXTDOOR.COM FOR MONTHS . I AM RECEIVING EMAILS AT ALL HOURS OF THE NIGHT. REMOVE ME ASAP OR I WILL CONTACT THE ATTORNEY GENERALS OFFICE FOR HARRASSMENT!!!
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Cons:
  • Trivial bull---t

Preferred solution: LEAVE ME ALONE

Daniel W Mct

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Verified Reviewer

DEACTIVATED ACCOUNT ??

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Original review Jan 19, 2024
Hello. I had an account with Nextdoor about 3 years ago. I have moved since then and wanted to get back into the app. BUT all I get an error message saying my account is deactivated. Today, I made a Nextdoor account using my alternate email. I can get into my ND account using my internet browser but not in my app. PLEASE HELP. I found the app very useful in connecting with my neighborhood and knowing whats happening around my area.
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Pros:
  • Great app
Cons:
  • None other than my deactivation

Preferred solution: My account to be active and accessible to me.

Resolved
Carlos E Frk

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Verified Reviewer

Resolved: Quiero cancelar una suscripcion y un pago

Pague un mes para que promocionarán una página o anuncio y se hizo permanente y no quiero pagarlo más. No hay opción en la aplicación para darse de baja
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Loss:
$31
Cons:
  • La aplicacion no permite cambiar o cancelar los pagos

Preferred solution: Que no me.cobren más esa promocion

Coral S Xdi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Wrong address

Nextdoor - Wrong address
Iv set up my business on Nextdoor app and its got the wrong address so Im getting customer but there is no point as they are miles away. It want let me change it and my address cant be found. So frustrating
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Preferred solution: MY ADDRESS

Curt M Czm

I get a lot of response from this site

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This site reaches out to many people in the community. In which I can provide a good service to the community I am accredited company with the Better Business Bureau. Im license and insured and I enjoy serving my customers. My newest thing is to help people get items off that bottom shelf of your lower cabinets without getting on your hand or knees. Let us help you. Look at the pictures Im currently doing a job for a customer she is tired of getting down on the floor and digging out the item of which is at the back of the cabinet.
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1 comment
Jayana Iod

Nextdoor allows attacking & harassing. My posts get reported day & night.

Dan b Pzo

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Verified Reviewer

Billing

Why does my bank account show multiple charges? I've been charged multiple times for 1 ad. Can someone call me at 702-877-****. This is urgent.
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Cons:
  • Service is lacking in giving information

Preferred solution: Full refund

Anonymous
map-marker Oklahoma City, Oklahoma

Moderators out of control

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The Nextdoor of Bartlesville, Oklahoma is being locally moderated by some bizarre and vindictive people, particularly Martin M and Michael J. These are very strange people, not typical of this community.

Michael seems to hate Bartlesville and tries to recruit people to his Satan worshiping club. Im not kidding. Martin is a very passive aggressive person who likes to pretend he is virtuous and wiser than the rest of us. For example, Martin PMd me a lengthy message instructing me on how to be a better writer, like him.

Im a tenured English professor. He kicked out a popular member, claiming she used a false name. I know her in real lifeits her real life. He calls any disagreement disrespect.

I got suspended for criticizing devil worship.

And now I got suspended for criticizing child *** I am not joking. This needs to change.

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User's recommendation: Do not expect free speech or fair treatment on Nextdoor. Do expect lousy moderation.