Dawn M Eks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Harassment, Threats and even personal threats online

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I have sent an email requesting access to monitor a very touchy site for those of us that support Trump. I sent an email outlining the harassment, attacks and suspensions being given to our group. Many of the reviewers are the problem and suspending our removing people from sites that they dont like. They sent me back a message telling me to reach out to our admins for help. REALLY??? Theyre the problem here in Biden land. I cant get anyone to address the problem BECAUSE YOUR REVIEWERS ARE THE PROBLEM. TRUMP 2924
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Pros:
  • Great for communication
Cons:
  • No way to contact anyone to have a very serious issue addressed

Preferred solution: Access for a site that the reviewers are attacking the people and then suspending us for defending ourselves.

User's recommendation: Allow a person who supports the site, be responsible to keep the trouble makers out

Kathy T Oka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saylorsburg, Pennsylvania

Case#1600****

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Case #:1600****

This is my fourth time reaching out, received an email stating that ND representatives have to fix my problem, and it could take 24-48 hours, now its going on 7-8 days and no one has received out.

I accidentally added a business called Quiet Valley Dental under my account, Im not associated with that business, I just wanted to post as a recommendation, and Im told only you as ND reps, can delete that from my account.

Since this disaster, my main account was deactivated by you guys, I signed back in and lost years of my posts , all my groups I started or belong to, all I have is from this Tuesday on.

I need to have this fixed asap.

Thank you for your help and time. Praying my account can get back to normal , I will not start a new account ro start all over again, with friends and posts.

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User's recommendation: Customer service/ rep … terrible with responding.

Anonymous
map-marker Dover, Delaware

Defamation of a rescue organization

Nextdoor - Defamation of a rescue organization
Nextdoor - Defamation of a rescue organization - Image 2
Defaming my name and Karlis name as well Grass Roots Rescue. I will get a lawyer involved in necessary. She has made well over 10+ post about this situation that she is explaining falsely.
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User's recommendation: Remove her and her moms accounts

Mary H Vce

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unreasonable suspension

Nextdoor - Unreasonable suspension
They suspended my account for 4 days for public shaming saying I broke their community guidelines. The persons I was warning my neighbors of were fraudulent beggars taking peoples money for gas and food saying they needed it when they didnt. I gave them money and food on thanksgiving and Christmas and gifts for their children that I dont really know they have. Nextdoor took their side over mine
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Pros:
  • Keeping up with neighborhood
Cons:
  • Getting scammed by those i help

Preferred solution: Apology

User's recommendation: Don’t use Nextdoor

Featured
Hannibal C

I get flagged for defending myself, support staff is useless

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Nextdoor - I get flagged for defending myself, support staff is useless
Explore video interviews

I thought this website was...awesome at first. Until I made my first post that is regarded as a national problem.

Apparently you cannot defend yourself, and in doing so, the main offender who called YOU out in the first place, will flag your comment and your thread will be deleted without reason because apparently it 'violated community guidelines.' Pretty much, most of the members on there are entitled human beings and can easily get butthurt if you challenge them even slightly. Contacted staff about this, TWICE, not only did they show me a comment I made was apparently a 'violation' (I didn't call anyone out, I was defending MYSELF and didn't cuss at anyone, flagger was probably butthurt), but they also didn't give me a reason as to HOW the comment itself was a violation of community guidelines.

Oh, even better, they 'closed' the email thread because when I tried to respond, it said the email address no longer exists. If you wanted to run a website, make sure YOU do YOUR DUE DILIGENCE and make sure the USER confirms they understand why you did, what you did.

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Cons:
  • Website
  • Customer service
  • Staff
Reason of review:
Bad quality
99 comments
Jayana Iod

We all need to sue Nextdoor

Guest

I find NextDoor to be exactly as you describe them.

Laurin D Rco

Good for you! This company should be sued allowing unfounded bad reviews about your company.

Funny you cannot call anyone from Next Door! What does that tell you.

Guest
reply icon Replying to comment of Laurin D Rco

dito!!!

Guest

Agree. Nextdoor is a joke!! Waste of my time!!

Guest
reply icon Replying to comment of Guest-2292638

So much a waste that you came here to whine...

Guest

Sorry to hear that man. Community guidelines are a joke. I'm here looking around for negative comments about nextdoor (and found plenty!) because 1) they have no support phone numbers, not even for business, and 2) a support person deleted my wife's duplcate business accounts instead of merging them, and now she has to start over with entering a bunch of stuff from scratch (again!)

Genisa O Cgk

I subscribed and without doing anything and abiding by the policies and guidelines and especially I want to mention I posted my photo they disabled my account for no reason. They mention that they will give a reason but they didn't and I can't get a reply from them either!!!

Hannibal C
reply icon Replying to comment of Genisa O Cgk

=unless you're an unbiased user on there, you're pretty much toast lol

Keanna Pda

Next door not worth your time. Go to a site where there is freedom of speech. Next Door a Liberal Whining Cry baby site whose libs report anyone with a different opinion, to silence them, seems the staff don't investigate both sides of the story and cave to the complainers.

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Lou L Pwl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Company continuously suspends Trump supporters

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They have a policy which states the political commentary should not be posted on site. That is fine but when you complain about it, if is a lefty posting about Biden, they look the other way. If it supportive of a Republican candidate they take it down and ultimately suspend your access. If you hope to save America start by staying off the platform.
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Cons:
  • Far left wing company who discriminates against maga2024

Preferred solution: Apology

ystoffregen s

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nextdoor’s message states they don’t offer in person help

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I cant verify my account. Ive gone to their website, tried to call them, followed their prompts to nowhere. Totally useless
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Pros:
  • Great networking
Cons:
  • No customer service

Preferred solution: Help in verifying my Nextdoor Miller account

User's recommendation: Don’t need help

Shane M Gck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, England

They suspended my post

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The suspended my post when all I put was the truth about a vets4pets that's under investigation for misconduct and misdiagnosis to pets and putting them to sleep
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User's recommendation: Don't use the site if they disrespect you

Brandon S Ovn

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Verified Reviewer

Messages

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I can't send send messages, I'm on the updated app and website, it says error sending private message
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Steven A Qer

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Verified Reviewer

Nextdoor got community guidelines violation wrong

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Posting to my groups are slow so some of my post goes to the mainfeed by mistake. There issues nextdoor team needs to fix. And the community guidelines violation they need to take it down. Steven Matthew Adams sad759590@***.com. 230 n Rosedale ave Tulsa ok 74127. Ph 539629****. Please respond best Steven
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2 comments
Guest

Great job posting your personal business to a PUBLIC site that has NOTHING to do with Nextdoor. You may want to flag your post and while you're at it, go to Google and have your home image blurred. Idiot...

Guest

It's not Next door it's moderators in your hood that are vindictive jerk offs and on a whim take there toys and go home. After they ban you from the site the company only cares about money and let's others decide if you stay or go.

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Resolved
Shaun L Fxq

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Verified Reviewer

Resolved: I can not for the life of me link my business page to my personal account

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Updated by user Feb 06, 2024

Company fixed the issue and I have been provided with apology. It's fixed

Original review Jan 22, 2024
I can't link my business account to my personal account on nextdoor.com. I've tried numerous attempts to claim my business page . And it won't allow me
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Pros:
  • Business leads
Cons:
  • Cant access my business page

Preferred solution: I would like access to my business page

Clela Bzk
map-marker Greenville, South Carolina

Missing information

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Thank you ever so much for this post you made!!! If he had not been for your post, I never wouldve gotten my problem resolved. Thank you.!!!
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User's recommendation: It really worked!!

Angela B Uay

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Verified Reviewer

Well, I signed up for next-door. I was not impressed with the amount of customers that responded so I canceled the next month and they keep charging me.

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Illegally charging my credit card when I stopped my subscription with next-door In September we are now February and theyre still illegally charging my credit card
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Loss:
$600

Preferred solution: Full refund

Shane M Gck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Penistone, Barnsley

Post vets4pets wrong doun

I have put a post om about vets4pets which is under investigation you sent me a message saying i have put malicious words in there i have put the truth they have been scamming member of the public over dosing there pets and much more the public have got a right to know what is going on round the area they have hurt more people than you cam imagine read the replys i have got back from other people broken hearted because of the way there treated
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User's recommendation: I would recommend to the public not to use vets4pets in Barnsley

Ismail S Owr

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Verified Reviewer

Unable to verify

Nextdoor - Unable to verify
I am trying to verify my account, but I cannot verify it. I tried to change my address but , I couldn't because nextdoor message me that you cannot change address until December, 14, 2023. And there is not an option to send the code to my number. So please solve my account verification issue.
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Preferred solution: Please verify my account

User's recommendation: Make verification easy