Nextdoor
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHarassment, Threats and even personal threats online
- Great for communication
- No way to contact anyone to have a very serious issue addressed
Preferred solution: Access for a site that the reviewers are attacking the people and then suspending us for defending ourselves.
User's recommendation: Allow a person who supports the site, be responsible to keep the trouble makers out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Saylorsburg, PennsylvaniaCase#1600****
Case #:1600****
This is my fourth time reaching out, received an email stating that ND representatives have to fix my problem, and it could take 24-48 hours, now its going on 7-8 days and no one has received out.
I accidentally added a business called Quiet Valley Dental under my account, Im not associated with that business, I just wanted to post as a recommendation, and Im told only you as ND reps, can delete that from my account.
Since this disaster, my main account was deactivated by you guys, I signed back in and lost years of my posts , all my groups I started or belong to, all I have is from this Tuesday on.
I need to have this fixed asap.
Thank you for your help and time. Praying my account can get back to normal , I will not start a new account ro start all over again, with friends and posts.
User's recommendation: Customer service/ rep … terrible with responding.
Defamation of a rescue organization
User's recommendation: Remove her and her moms accounts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnreasonable suspension
- Keeping up with neighborhood
- Getting scammed by those i help
Preferred solution: Apology
User's recommendation: Don’t use Nextdoor
I get flagged for defending myself, support staff is useless
I thought this website was...awesome at first. Until I made my first post that is regarded as a national problem.
Apparently you cannot defend yourself, and in doing so, the main offender who called YOU out in the first place, will flag your comment and your thread will be deleted without reason because apparently it 'violated community guidelines.' Pretty much, most of the members on there are entitled human beings and can easily get butthurt if you challenge them even slightly. Contacted staff about this, TWICE, not only did they show me a comment I made was apparently a 'violation' (I didn't call anyone out, I was defending MYSELF and didn't cuss at anyone, flagger was probably butthurt), but they also didn't give me a reason as to HOW the comment itself was a violation of community guidelines.
Oh, even better, they 'closed' the email thread because when I tried to respond, it said the email address no longer exists. If you wanted to run a website, make sure YOU do YOUR DUE DILIGENCE and make sure the USER confirms they understand why you did, what you did.
- Website
- Customer service
- Staff
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany continuously suspends Trump supporters
- Far left wing company who discriminates against maga2024
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNextdoor’s message states they don’t offer in person help
- Great networking
- No customer service
Preferred solution: Help in verifying my Nextdoor Miller account
User's recommendation: Don’t need help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, EnglandThey suspended my post
User's recommendation: Don't use the site if they disrespect you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMessages
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNextdoor got community guidelines violation wrong
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I can not for the life of me link my business page to my personal account
Company fixed the issue and I have been provided with apology. It's fixed
- Business leads
- Cant access my business page
Preferred solution: I would like access to my business page
Missing information
User's recommendation: It really worked!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWell, I signed up for next-door. I was not impressed with the amount of customers that responded so I canceled the next month and they keep charging me.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Penistone, BarnsleyPost vets4pets wrong doun
User's recommendation: I would recommend to the public not to use vets4pets in Barnsley
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to verify
Preferred solution: Please verify my account
User's recommendation: Make verification easy
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We all need to sue Nextdoor
I find NextDoor to be exactly as you describe them.
Good for you! This company should be sued allowing unfounded bad reviews about your company.
Funny you cannot call anyone from Next Door! What does that tell you.
dito!!!
Agree. Nextdoor is a joke!! Waste of my time!!
So much a waste that you came here to whine...
Sorry to hear that man. Community guidelines are a joke. I'm here looking around for negative comments about nextdoor (and found plenty!) because 1) they have no support phone numbers, not even for business, and 2) a support person deleted my wife's duplcate business accounts instead of merging them, and now she has to start over with entering a bunch of stuff from scratch (again!)
I subscribed and without doing anything and abiding by the policies and guidelines and especially I want to mention I posted my photo they disabled my account for no reason. They mention that they will give a reason but they didn't and I can't get a reply from them either!!!
=unless you're an unbiased user on there, you're pretty much toast lol
Next door not worth your time. Go to a site where there is freedom of speech. Next Door a Liberal Whining Cry baby site whose libs report anyone with a different opinion, to silence them, seems the staff don't investigate both sides of the story and cave to the complainers.