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Nextdoor - No support, fake user names

1.0
Details
They seem to allow fake user names despite the rules the support takes over a week to get a reply. It is a joke

User's recommendation: It’s a joke to sell personal info and ads.

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ID
#2112953 Review #2112953 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Local info
Cons
  • No customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nextdoor does not send code

I deleted cookies. When I signed into Nextdoor, I was asked for a code. I requested one which was never sent. I have been requesting a code every day for two weeks.I did check my spam every time. Why no code?
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ID
#1983128 Review #1983128 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Potential to be a neighbor helping neighbor
Cons
  • No customer service number
Preferred solution
Just send me a code.

Nextdoor - A ND employee doesn't like me so she is allowed to delete my for sale listings!

4.1
Details
WHY IS ND DELETING MY ADS?????? Of all times, in this economy! People need as much financial assistance as possible!! This is unacceptable harassment.
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ID
#1898962 Review #1898962 is a subjective opinion of poster.
Location
Houston, Texas
Service
Nextdoor Customer Care

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Verified Reviewer

Nextdoor - New passwords don't work right after changing them

Update by user May 02

As of today May 2, one month after the last review, the situation is the same. I have 2 passwords I tried today.

Neither one works.

How can I get a password that works? If I create a new password, how long do I have to wait for it to be recognized?Is there a phone help service I can call and get connected with a live person?

Original review posted by user Apr 02

When I try to log in it says my password is incorrect. If I then change it, the next time I log in with the new password it says it is incorrect. How can I get a password that sticks. I don't mind changing it once in a while like twice a year, but I shouldn't have to change it each time I log in.

User's recommendation: Contact PissedConsumer.com.

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ID
#1849961 Review #1849961 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Good for local information
Cons
  • Losing access to neighborhood information
Preferred solution
Let the company propose a solution

Nextdoor - Changed neighborhood

Cant get help to change address
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ID
#1848132 Review #1848132 is a subjective opinion of poster.
Location
Madison, Alabama
Service
Nextdoor Customer Care

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Verified Reviewer

Resolved: Nextdoor - They blocked my account

3.0
Details

Update by user Apr 27

Nextdoor Support worked on their problem and resolved it.

Original review posted by user Mar 28

not sending verification code to email address as stated on site!

User's recommendation: this company not helpful.

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Resolved
ID
#1842404 Review #1842404 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Connecting with neighbors
Cons
  • No customer service
Preferred solution
Deliver product or service ordered

Nextdoor - Becuz

1.0
Details
No human contact possible. They do not support couce calls. Everything must be resolved by bot. Dont believe me? You TRY to get a human. Go ahead.
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ID
#1790655 Review #1790655 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Cons
  • Lack of respect
Preferred solution
Humans

Nextdoor - Cannot tag my business

1.0
Details
Nextdoor - Cannot tag my business
Months now, and Nextdoor still hasnt resolved my issue of not being able to tag my business
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ID
#1760298 Review #1760298 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Cons
  • It does not work
Reason of review
Poor customer service

Nextdoor - Send 4 digit passcode when promised!!!

been trying to get this going today on several different times. I get to the point where I need a 4 digit pass code that I am being told would be texted to me and is never received.
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ID
#1713616 Review #1713616 is a subjective opinion of poster.
Location
Richland, Washington
Service
Nextdoor Customer Care
Reason of review
Poor customer service

Nextdoor Reviews

  1. 156 reviews
  2. 27 reviews
  3. 11 reviews
  4. 6 reviews
  5. 5 reviews
Nextdoor reviews

Nextdoor - Don’t let them know what your political al views are . They along with the site itself are violently against conservatives & they are against GOD . They have been Allowed to engage in bullying

1.0
Details
Many people engaged in bullying me yesterday , because I am conservative. This is going to be reported to the local news . Since I am blocked out of the site.
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1 comment
Anonymous
#1830013

agree

ID
#1707794 Review #1707794 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Cons
  • Bullying
  • Hatred hatred hatred
Reason of review
Kicked out of the app by nextdoor because I am conservative & a Christian
Preferred solution
Let the company propose a solution

Nextdoor - My account got suspended

1.0
Details
I never got to speak with anyone. I could only leave a message
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ID
#1695283 Review #1695283 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Service
Nextdoor Customer Care
Pros
  • Car theft and property pictures help catch thief
  • Fast way for our community to relay information
  • I could stay in touch with neighbors
Cons
  • Accounts deleted with discussion
Reason of review
Can't understand why my membership was suspended for 3 days
Loss
$1000
Preferred solution
Let the company propose a solution

Nextdoor - WHY? I AM 67

All I did was respond privately to a message that a woman made rude remarks about me and she kicked me out. I did not use any cursing, name calling all i really did was thanked her and stated that the sentence was taken down . She proceeded to use her power and kick me off because I said I was a lady and would not use such language and degrade someone. I have been a member long before she even moved into the neighborhood. I am 67 and for at least when you started Neighborhood I have been a member. I have never had any problems with any of my neighbors before. anyway thank you Ms Cathy C Carmack look forward to being re-instated
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1 comment
Maylyn
#1836255

hi, yes, plz reinstate her. i'm sure that she'll respond a bit more appropriately the next time around so that no one's feathers are ruffled.

she seems very contrite, to me.

plz forgive her bit of blunder. lol [lots of love] thx

ID
#1667713 Review #1667713 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
not responding

Nextdoor - Unwanted, misleading, deceptive

Non stop mails, sometimes 2 a day pretending to have been sent by a neighbor, inviting to join Nextdoor.com. No option ro opt out is illegal. It is just a matter of time before someone brings a class action. This is repulsive and there is no way to stop without sharing you email.
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1 comment
Anonymous
#1749853

If you must contact these cowards, create a "burner" email account on hotmail, etc.. Do not use a real account, or you will be spammed.

ID
#1642532 Review #1642532 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
Poor customer service

Nextdoor - Lack of customer service

1.0
Details
I can not open posts Bought a second house and told needed a code to se site for house but they would not give me the code Did not need a code for 1st house Web says they have no phone suppirt and give email to use when use that get message that site is not monitored and to fill out request tried to do that and get the same error message that trying to get rectified I have gotten ni customer service and they seem to have set it up to insure you cannit get any Pathetic way to run an organization Have discouragwd community to avoid it
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ID
#1605288 Review #1605288 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Cimmunnity updates list and found items for sale
Cons
  • Site not very user-friendly
  • No customer service contacts
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Nextdoor is bias

1.0
Details
As everyone has pointed out so far Nextdoor is bias regarding politics and complaints, and lacks investigative skills. When you oppose any government official, you get flagged and then deleted. In my instance, Nextdoor contacted the mayor and discussed my threads and others like ‘me’. I think that act violates several privacy issues. And since when does any mayor have the statutory authority to speak for me behind my back and without my consent. I have since deferred to the State to investigate for malfeasance.
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ID
#1563800 Review #1563800 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Neighborhood recommendations for services
Cons
  • Simply unable to contact
  • Bullying
  • Political issues or activism crap
Reason of review
Bias and possible privacy violations
Preferred solution
Let the company propose a solution