people site account neighborhood email post address neighbors door phone

No customer service | Nextdoor review from Atlantic Beach, Florida

1.8
Details
I reported an error message months ago. NO RESPONSE. They must have the same programmers as Nordstrom Rack.
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Review
#1734388 Review #1734388 is a subjective opinion of poster.
Product
Nextdoor Website

Unresolved | Nextdoor review from San Diego, California

2.0
Details
Unresolved - Nextdoor review
I get an 494 error Bad request also
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Review
#1672633 Review #1672633 is a subjective opinion of poster.

Lost access | Nextdoor review

2.3
Details
For the past week I have not been able to access NEXTDOOR through my computer. Each time I get this error. 494 ERROR The request could not be satisfied. Bad request. Generated by cloudfront (CloudFront) Request ID: B1glaAY3INW8HYHKKxhYvW12NmVVNWDUvU2nn-tFxRIHrA9AL1dx3A== I just tried the email address for NEXTDOOR your site shows, but the email will not go through. How do I regain access?
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Review
#1667666 Review #1667666 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Your Neighborhood is Not What it Seems | Nextdoor review

1.8
Details
I joined nextdoor.com to be a larger and more integral part of my community only to find out there are merely complainers, whiners and weird cat ladies signed in. I found it interesting that other people were also chiming in about trying to find a happy medium with other neighbors here online but were met with the same hostility and agitation. One out of every four posts is an ad for something useless or that damn 'Ring' product. In my neighborhood it was the same complaints over and over, coyotes and homeless people. Then there were the *** that needed to ask about every single instance of police activity in the area. Simply a major waste of time and effort!
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Review
#1623871 Review #1623871 is a subjective opinion of poster.
Product
Nextdoor Website
Pros
  • I could stay in touch with neighbors
Cons
  • Bunch of whiners and complainers on board
Reason of review
Bad quality
Tags
  • Neighborhood
  • Entitlement

Five years on Nextdoor - now they question my name

1.7
Details
I signed up for Nextdoor in 2014 when it came to my community. Last week (8/2019) I am suspended. They sent an e-mail that there have been multiple identity issues with my account and that I must send them a copy of my government issued ID. NO way will I do that. It is the same name that I began with in 2014 and was verified by the lead. The lead happens to be the President of my HOA so certainly knows who I am when verifying me. I have sent them numerous e-mails asking what exactly the problem is and have received no response from NextDoor. I question the fact that they want government issued ID sent to them since there is nothing in their manifest about providing such when signing up for this chat site.
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Review
#1613423 Review #1613423 is a subjective opinion of poster.
Product
Nextdoor Website
Pros
  • Fast way for our community to relay information
  • Quick access to names of vendors from neighbors
  • Car theft and property pictures help catch thief
Cons
  • Hatred and the bullying
  • Site is now asking for copies of government issued id
  • Leads from other neighborhoods can block people
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

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Verified Reviewer

Tried to login after a month and find my account was disabled without notice | Nextdoor review

1.6
Details
I live in a small Texas town filled with some very angry Republicans. I have been targeted before but apparently someone didn’t like me having a voice on Nextdoor. When I tried to log back in after about a month I found my account had been disabled for violation. No notification or indication of what the violation might be about but given the character of the town it was setup by the Mayor or his wife or any number of bad hombres. It is disturbing that Nextdoor would not inform a user or explain what the perceived violation might be but sadly this is the Internet today.
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Review
#1537417 Review #1537417 is a subjective opinion of poster.
Product
Nextdoor Website
Cons
  • Cenosorship based on personal bias
  • Lack of respect
  • New lead censoring post and closing without warning
Reason of review
Poor customer service
Preferred solution
Explanation and reinstatement of account
1.7
Details
My account got banned for advertising petsitting and horseback riding lessons. One lady didn't like that I was doing it, so reported me and I got banned off the app for 2 weeks. Other businesses post on there, (lawn mowers, maids, roofers etc) I am in the neighborhood...
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2 comments
Meleah
#1700871

I got banned by a couple of people and can't get back on to save my life. Ironically I'm trying to save the lives of community/throw-away cats which they apparently don't care about either.

Yes, they are arbitrary and unfair. Read all the complaints here!

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Review
#1515478 Review #1515478 is a subjective opinion of poster.
Product
Nextdoor Account
Pros
  • Connecting with neighbors
Cons
  • Lack of investigation
  • Just tired of hassle
  • Hatred and the bullying
Reason of review
Poor customer service
Preferred solution
UN BAN ME

Can't get account on my home computer | Nextdoor review

1.8
Details
I can get it on my phone but not on my laptop any longer. Very frustrating!
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Review
#1513967 Review #1513967 is a subjective opinion of poster.
Product
Nextdoor Account
1.7
Details
The website/app are dominated with bully “clicks”. Some people just stay on there all day long being as un-neighbor-like as possible along with slander by cyber bullying. These are GROWN PEOPLE who still have to act like children. Actually, worse then children. I say...
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1 comment
Kee
#1734192

I've just been banned from Nextdoor a second time with no notification or explanation. There's an alternative that has just started up at http://www.notnextdoor.com

Review
#1506259 Review #1506259 is a subjective opinion of poster.

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Can't log in | Nextdoor review

2.3
Details
Not sure. I did post ad solicitation for tutoring. I was asked to redirect this to Nextdoor Business, which I did, or thought I did. I've used Nextdoor for years, followed the rules, and find this a useful tool to connect with the community. If I did something in error, it was exactly that- an error. One thing I'd like to ask clarification on is this: I routinely see ad posting for babysitting, after-school dog walking and lawn care,etc. All of these are ads are for services in exchange for money. Please explain the difference between these services and tutoring services. Like the babysitter or dog walker, I do not own a registered business. Just an average citizen looking to help out and make a few extra dollars. Sincerely, Kristen Thornton
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Review
#1486085 Review #1486085 is a subjective opinion of poster.
Product
Nextdoor Website
Pros
  • Communication with others and keeping up to minute info
Reason of review
Damaged or defective